Volunteer Stories

The Top 10 Reasons I Volunteer at the Langley Hospice Second Story Treasures Thrift Store

1. I respect and admire the work that Langley Hospice Society does. 2. I love volunteering because it is my chance to give something back to the community. 3. I like the management and the fact that they are well-organized. 4. I like my fellow volunteers.  We have fun! 5. I enjoy meeting new people. 6. I am proud of Wayne, my husband, who is Mr. Fix It at the store on Monday mornings. 7. I am a shopper who loves clothes and each day I am impressed with the quality of the donations that    come in the door. Note:  I must wait, like everyone else, to purchase any item after it has been priced and displayed in the store. 8. I get out of the house. 9. I get a coffee break - often with goodies! 10. I feel appreciated. Colleen McLaren Second Story Treasures Thrift Store Volunteer

Volunteering at the Langley Hospice Society

Recently, I worked for several years in retail; I was good at it, but I found that the work had little meaning for me. I wanted my efforts to be purposeful. Before I had my kids, I worked as an administrative assistant for a non-profit organization. There I felt needed, an equal part of a team working to help others. I wanted to do so again. I went back to school to update my skills and, needing current office experience, I started looking for volunteer opportunities. I found just what I needed; the Langley Hospice Society, a non-profit organization that uses volunteers in its office. I was immediately impressed by the inclusiveness shown on the volunteer application form as it made clear that any applicant from any background would be considered. My kind of place! So here I am, again a part of a team, warmly welcomed by people who share my values, working together to help those who need us. Heather Frenette Supportive Programs Centre Office Volunteer

The Hospice Experience – From An Office Volunteer

When I retired two years ago this month, I knew I wanted to continue to contribute to my community in some way. Having worked as a Public Health Nurse for 30 years, I had experienced the satisfaction and rewards of working with people to make a difference in their lives. At the same time, I wanted to do something that I didn't have to "carry home with me". Langley Hospice Society office receptionist is the perfect answer. I know I am making a difference each Wednesday afternoon when I answer the phones, type articles, enter data, put together folders for group sessions, fold brochures and even take out the recycling. I enjoy working with the staff who are always friendly and appreciate whatever I do. Learning new skills on the computer and mastering the simple phone system has been fun. I am also surprised each week to learn how rich and deep the Hospice services are and how many families and individuals who are suffering from loss are served. The staff are caring and creative in...

From the Heart…

I worked as a scheduler for a Home Support Agency where Home Support Workers would go into the homes helping people with their care and maintaining their independence. During this time, there was a new program brought in called the Palliative Program where the Home Support Workers would go into the homes of terminally ill patients again helping them stay in their homes with the help of trained workers and nurses. I would listen to the worker’s heartwarming stories, sad and happy, and decided I would like to do something in that field when I retired. I started volunteering with Langley Hospice Society in the office. Having that experience with hospice helped me make up my mind to take the hospice basic training course. I did so at the start for personal reasons but then after listening to other volunteers talking about their experiences at the Residence I asked to be a volunteer. I have never before been so privileged as to be a part of such a lovely experience. I was very nervous at...

A Change in Perspective

“What do you want? I don’t want any more people poking at me. Go away!”  The words stung, but I managed to say in a calm, quiet voice, “I’m not a nurse. I’m a volunteer and I just wanted to see if there was anything I could do for you.”  “Yeah! You can *$#!’ well leave me alone!” Respecting the patient’s wishes as I was taught I turned and walked away, but I was shocked by her harsh response and even a little angry. Since beginning my hospice work five years ago, this was one of the few times I’d truly been upset by a patient. Intellectually, I knew her mood was understandable - she was dying of cancer - but emotionally I still found it hard to deal with. All I wanted to do was help. The nurses told me not to concern myself – she was like that with everyone, but I decided to try again later anyway; maybe after lunch she’d be feeling better. Unfortunately, I received the same blast of invective then. I’d experienced anger from patients before. There are always a few who are...

Recipe for Success

On a beautiful, calm Wednesday afternoon, I was welcomed into Dorscie Paterson’s home with open arms and a smile as bright as the sun. She is an esteemed volunteer for the Langley Hospice Society. With the warmth of Mother Nature around us, I asked Dorscie to explain her journey to hospice volunteering. She talked of seeing Elizabeth Kubler-Ross speak at the Orpheum Theatre in Vancouver, as the topic of life and death “fascinated” her. Although this opportunity ignited her interest, it wasn’t until the death of her mother, however, that Dorscie really comprehended the weight of losing a loved one. “I remember a nurse gave me a bundle of my mother’s clothes as I walked out the hospital… I saw a man walking a dog, a woman driving a car… and all I could think was – don’t they know my mom just died? But of course they didn’t. I needed to talk about it but life was going on for everyone else”. The need to talk, to share her experience, to cry and be comforted; these were imperative to...

Musings of a Volunteer at Langley Hospice Residence

“What made you volunteer for Hospice?” “Don't you find it sad being around the dying?” How many of us have had these and many other questions like them posed when people find out that you are a volunteer at Langley Hospice? My journey as a volunteer has been one of personal discovery, growth and challenge. I remember during my initial training, as I listened to Fernande and the other presenters, I would look for the key to unlock what was expected of me. I thought that once I learnt “how to be a good volunteer” all would be well. I initially felt frustrated at our weekly sessions as I tried to analyze and second-guess the process. But as the training progressed, I found that there is no key, in fact there is no lock, other than the one that I wrap my heart in. I needed to let go and listen; not easy for me. Each week as the training continued I would ask myself “Why am I here?” The answer that came back was: “because you want to be; be patient and listen”. I am a stubborn person, but...

Being a Hospice Volunteer

When my beloved husband was dying of colon cancer in1998, after an almost five-year struggle, Dorscie Paterson from Langley Hospice Society reached out to me, in Langley Memorial, and made me aware of this wonderful group. Each evening when I returned home from the hospital, there was an encouraging message from Dorscie that really helped ease my pain and grief.... I decided then that I wanted to know more about and become involved with "this Hospice stuff". After taking the hospice training, my first job as a volunteer was working in the office, answering the phones, and running off thousands of pages of Hospice Brochures to be distributed throughout the community. From there I started doing "One on One" visiting in the home with our bereavement clients. This led me into Palliative Care in the Hospital, and then into our beautiful Hospice Residence visiting the patients. The years have flown by and I have met the most delightful people along the way, including the patients and their...

The Circle of Life

Not too long ago I had a wonderful experience that reminded me of how important nature is to me and many others. I was on my regular walk in the middle of the city, enjoying the songs and flights of finches and swallows in the unusually peaceful confines of a nature trail by the Langley airport. It’s a surprising oasis, being as it lies between two busy roads, the Fraser Hwy. and 56th Avenue; but it offers me a chance to get some exercise and thinking time. As I sauntered along the trail, I glanced up to my right to a small rise above the track and saw two beautiful deer standing there watching me; both young – one doe and one buck. I continued to walk slowly along the trail until they were within 25 to 30 feet of me; then I stood perfectly still. For at least 30 seconds, I felt them consider me; communing with me through large luminous eyes. I was awestruck. When they turned and walked calmly away, I knew somehow they had accepted me. I had been given a gift; one that filled me with...

Volunteer Viewpoint

When I tell people I am a volunteer at the Langley Hospice Society they always ask: “what do you do there?” When I introduce myself to a new resident and/or their families they always want to know what the volunteers do. There is the explanation that volunteers will help in any way they can – make coffee and tea, do dishes, sit with people, play cards, talk, listen, hold a hand, and give tours or whatever needs to be done. What I would really like to tell people is what volunteers do is give thanks and be grateful. We are thankful that residents and/or family members will let us into their lives. We are grateful that they will turn to us when they need someone to talk to. We are thankful that they allow us to be with them at this crucial time in their lives. We are grateful they make us feel needed and welcome. We are grateful when they are thinking about the end of life and they share their wisdom with us about what is really important in life. We are thankful when we are there for...

SECOND STORY TREASURES THRIFT STORE

Store hours:

Tuesday - Saturday, 10:00 am - 5:00 pm

Donations of gently used clothing and household items may be dropped off:

Monday, 9:00 am - 3:30 pm
Tuesday - Friday, 9:00 am - 4:30 pm
Saturday, 9:00 am - 3:30 pm

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